Testimonials OUR REVIEWS & TESTIMONIALS Below you will find a number of our Testimonials which we have added to our website.
We also recommend you check out our most up to date feedback which we receive via our Facebook Page.
We regularly post content on Facebook and receive recommendations most days - so you can find out the most up to date reviews by clicking the link below
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The Smethurst Hall Cat Hotel I can't recommend this place enough. We have just been to
pick up our furbabies from Smethurst and I can't recommend this place enough.
My mum put her old cat who has never been into a cattery before in there
and as a worried mother they sent us an update on how she was doing and sent us
pictures and even a video to show she was doing OK. Me being a worried fur
mother also was checking my boy was doing OK and the owners kept me updated and
again sent me pictures which honestly puts your mind at so much ease. I never
felt I was a nuisance and because it's a family run business you can see they
really care. We even brought them a little gift from our hols but it didn't
seem enough for the care they shown our babies. If your looking for a loving
and caring home while your on your jollies this is defo the place to put your
loved ones. Love Sarah & Vegas and Denise & Princess xx
By Sarah Louise Galka
If you love your cat, Please bring them here. I would like to send the biggest thank you to the staff who have looked
after STAR for me. I know my own cat very well and could tell instantly
that she has been looked after and cared for so well. If you love your
cat, Please bring them here. By Mr Unsworth
I would warmly recommend this cat hotel and encourage them to keep up the good work Our three manx cats have
just returned from the cat hotel after a month�s stay. Our previous
cattery closed down just after we had booked our cruise so had to search for
another. I chose this one because it was a family run business and well established.
My first contact by phone was very positive, the person I spoke to was friendly
and helpful. We then went over to visit and met Sarah who although was
busy with the morning round of looking after the cats in her care spent time
with us answering our queries and questions and putting us at ease. I
then emailed Sarah throughout the year who continued to answer queries and
accommodate to what the cats would need. The cats were transported by
Trevor who didn�t seem to mind the cats chorus he was given!! Sarah
emailed me to say the cats were very chilled and had eaten which set my mind at
rest before we departed. They were returned to us in good health, had
obviously eaten well and although were very pleased to see us were happy and
settled, not at all stressed. They have now been booked in for their next
holiday!! I would warmly recommend this cat hotel and encourage them to
keep up the good work, it makes such a difference to a cat owner to know that
your cats are in safe hands By Joyce Brown
You're simply the best!! I just wish to thank
everyone so very much for the fabulous care and support, I boarded my cat
& kitten Tommy & Peaches with you for 3 weeks due to emergency work on
our home. By Rebecca Parry There are other catteries nearer to my home but I feel it is worth travelling the extra distance I would like to thank
Smethurst Hall for the looking after my cat, Oscar, so well over the last
two years whenever I have gone away. He really enjoys having an outside run
with a view of the pond (and birds!). I feel he is extremely well cared for -
it is warm, very clean, and he is looked after far better than I expected
at a cattery. I can leave him there with peace of mind and would recommend
Smethurst Hall to anyone as they get to know the individual cat and what he or
she likes.
There are other
catteries nearer to my home but I feel it is worth travelling the extra
distance to somewhere that cares for him so well and where he seems to be
happy.
By Celia Miller
I would recommend this cattery to an cat owner, just go and take a look. I thought it was about time I thanked you for always taking care of my
cat, Gizmo. It's a fantastic cattery, always clean and lovely and warm
(just as cats like it!!), the staff are always friendly and the most
important thing is that I know my cat is in safe hands and will be
there, waiting to greet me when I get back from my holiday. I would
recommend this cattery to an cat owner, just go and take a look. By Diane Aston
Thank you for the fantastic service you have given to us and our cat I Would like to add to your testimonials and say thank you for the
fantastic service you have given to us and our cat, Minstrel, the two
times he has stayed with you. By Jenny
We will definatley bring him again. Thanks so much for everything. I just wanted to say a big thank you for looking after snifferty while we
were away. Because he is only 5 months old & we are two worried
parents We were obviously worried about leaving him! You were both so
wonderful & looked after him so well. From the day we dropped him
off we immediately felt better because you were both so caring &
kind. He seemed to enjoy his stay & we will definatley bring him
again. Thanks so much for everything. By Adele, Dave & Snifferty
I cannot recommend the cattery highly enough Hello, Many thanks for looking after our cat Bengi, we know he is well
looked after and likes his outside run. I cannot recommend the cattery
highly enough as well as the always friendly humans who do everything
they can to accommodate you and of course the cat. By Malcolm & Barbara
Thank you so much for taking such good care of Ash. Thank you so much for taking such good care of Ash. It's the second time
he has stayed with you and we will be using you again many more times!
It's nice to know he is happy and safe on his own little holiday when we
are on ours! x x x By Joanne Murphy
She is always healthy and happy to see me but I secretly think she prefers to be in her favourite cat Hotel! Zoe has spent several happy holidays at Smethurst hall in the last 3
years. I have no worries once I ave left her in the capable hands of
Sarah and Trevor. Zoe has health issues but I don't have to worry as I
know she will receive good care along with her medication and special
diet. She is always healthy and happy to see me but I secretly think she
prefers to be in her favourite cat Hotel! By Irene Vesty I have recommended this cattery to my neighbours and friends. We would like to thank you, for the times you have looked after our
cat Molly. The cattery is a very clean and well maintained and also the
staff are very friendly and we know Molly is well look after, when she
stays during our holidays.
Molly has been staying over a period of 12 years and I have recommended this cattery to my neighbours and friends.
By Sharon & Bill Powell
